Customer Service
When you order directly from Homespun.com you have access to our friendly and knowledgable staff who will answer your questions and provide advice on which lessons would be best for you. We strongly encourage you to purchase your Homespun products directly from us.
When your order is in our database, we are able to devote our staff's resources to help you in a variety of ways. These include:
o Free replacement of lost tab books
o A hassle-free exchange/return policy
o Our Lifetime Guarantee against technical malfunction
o Fast, friendly, knowledgeable customer service
We know there are bargains out there, but we cannot support used items purchased at yard sales, eBay or similar unauthorized resellers. If you purchase Homespun products from any of our fine authorized dealers, or from our Homespun instructors, be sure to ask them what their policies are concerning lost booklets, exchanges, and other customer service issues. Thanks for your understanding.
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