Ordering Policies

How To Order:

Ordering on Homespun's web site is fast, easy and safe. Here are some suggestions that will help you get the best possible service and delivery. 

Customer Service:

If you have any questions about your order, you can always email us at info@homespun.com. If you need to speak to customer service personally, we can be reached by phone every weekday from 9:00 a.m. to 4:00 p.m Eastern Time. At other times, our answering machine is at your service.
U.S. and Canada: (800) 338-2737
Overseas: (845) 246-2550

Overseas Orders:

Naturally, our downloads know no distance or borders and are available anywhere in the world, as long as you can find an internet connection. We ship physical orders all over the world when we have them in stock. 

European Format:

Our DVDs and downloads work in all regions, including Europe, the UK, South America and Asia. Those of you in countries outside the U.S. should have no problems playing them.

US Deliveries:

Most orders are shipped within 24 hours of receiving them, and you will receive your package within 2-8 business days, depending on your location. 

Canadian Deliveries:

You should receive your order within two weeks (possibly sooner). If not, call your local post office or customs office before contacting us to inquire about your order.

Customs Charges:

We mark all of our packages "Educational Materials" which may reduce some of the charges levied by your country. Unfortunately, we have no control over an individual country's customs charges. Please do not ask us to alter our package labeling for you